Quick Answer: Can 111 Refer You To Hospital?

What is considered a medical emergency?

A medical emergency is an acute injury or illness that poses an immediate risk to a person’s life or long-term health, sometimes referred to as a situation risking “life or limb”..

Are 111 operators medically trained?

Call handlers at the 111 service are not medically trained, but ask a set of clinical questions and determine the most appropriate response from the answers they get. They are able to consult medical staff at the centre.

How much does NHS 111 cost?

Calls to the NHS 111 service are free from both landlines and mobile phones, so it won’t cost you a penny. 6. Is the NHS 111 service available 24/7?

How long do out of hours take to call back?

The doctor or nurse will deal with the most urgent calls first and will aim to telephone back within 20 minutes for urgent calls and within 1 hour for all other calls. If the person gets worse it is very important that you telephone back and let us know.

Can 111 call an ambulance?

NHS 111 is a free, non-emergency service available for urgent health care assessment. … It could also be the emergency department or an emergency ambulance if required.

Can I call 111 at night?

NHS 111 is available 24 hours a day, 7 days a week, 365 days a year. Calls from landlines and mobile phones are free.

What is the difference between 111 and NHS Direct?

Whereas NHS Direct was a national operation, 111 is actually a series of local services. There are 46 different services across England. These are run by a combination of providers from ambulance services to private companies and the old NHS Direct service. They are manned by trained call handlers.

Can I call 111 for back pain?

When to get immediate medical advice You should contact a GP or NHS 111 immediately if you have back pain and: numbness or tingling around your genitals or buttocks.

Can you call 111 anonymously?

Feedback on pages is collected anonymously. We don’t look at it all the time and are unable to give you a response. If you need someone to get back to you please call 111. We also collect anonymous information about how you reached the website, for example details of your web browser and part of your IP address.

Where are 111 based?

111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and parts of Wales.

Are 111 calls recorded?

Calls to the NHS 111 phone service are recorded. A record is kept of all contact with NHS 111 and stored securely by the NHS. This information is only shared with others directly involved with your care. Some of the information collected will also be shared with NHS Digital to improve NHS 111 and 999 services.

How long does it take for 111 to call back?

Health officials said 111 call handlers are instructed to dispatch an ambulance immediately if they identify a case as life-threatening, such as if signs indicate a cardiac arrest. They said calls which were assessed as urgent but not requiring an ambulance would receive a call back within 10 minutes.

Can you ring 111 for advice?

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones. You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Is 111 the same as 999?

999 is for emergencies and 111 is for non-emergencies.